Koala Docs Privacy Policy

Thank you for your interest in the Koala Docs software, provided by Softventure. For us it is extremely important to ensure the protection and confidentiality of the personal data processed by Softventure.

What is this Privacy Policy?

This Privacy Policy contains information about when and how we collect, store, process, transfer, use and disclose your personal information when you make contact with us or you use our services, pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the “Regulation”).  Softventure may at any time at its sole discretion modify this Privacy Policy.

This Privacy Policy forms part of our Terms of Use together with the Agreement on the Processing of Personal Data.

By using Koala Docs, you explicitly and unequivocally agree to the use of your personal information in accordance with this Privacy Policy.

While using Koala Docs, the application may provide links to and/or integration with third party website and applications. Please note that the use of the services provided by third parties is subject to different terms of use and privacy policy.

Who are we?

Softventure S.R.L. (“Softventure”) is a limited liability company organized and operating in accordance with Romanian law, with its registered office in 23 Alexandru Deparateanu street, district 1, Bucharest, Romania, registered with the Bucharest Trade Registry under no. J40/9042/2011, sole registration code 2891499, fiscal attribute RO.

Which are the persons concerned?

Softventure may process your personal data should you fall under any of the following categories of data subjects:

– users of the services provided by Softventure;

– individuals who submit a request to Softventure through the contact form or via e-mail, phone or otherwise;

– (potential) clients/business partners/collaborators, individuals;

– legal representatives and/or contact persons within the (potential) clients/business partners/collaborators, legal persons or individuals;

– website visitors.

What personal data do we collect?

Softventure may process the following categories of personal data, as provided by you in your capacity of data subject or otherwise by the client/business partner/collaborator of Softventure within which you carry out your activity and/or by the representative and/or contact person within such client/business partner/collaborator, by a third party provider, automatically while using the services provided by Softventure or as obtained from other sources (public source or other third sources):

– identification data (e.g. name and surname, domicile, birth date);

– contact data (e.g. e-mail address, mailing address, phone number);

– payment information (e.g. credit card information, bank account);

– data regarding profession, job position;

– testimonials regarding your use of the services;

– information collected automatically during the use of our services, such as the time and date of access to the services and the IP address;

– information from correspondence (email, fax or other online and offline means);

– any other information provided by you, if the case.

Please do not provide us more personal data than what is strictly necessary.

How do we use the data collected?

Personal data shall be processed by Softventure for one of the following purposes, as the case may be:

– to provide the services to you or the client/business partner/collaborator of Softventure within which you carry out your activity, including, without limitation: ensuring access to the services (including trial version), management of the services, maintenance of the services, invoicing of the services, processing payments, carrying out any communication/notification prior to or during performance of the services and implementation of contracts, debts recovery, any other operation reasonably necessary for the provision of the services and management of contracts;

– to address your inquiries as well as any requests forwarded to Softventure;

– to comply with the legal obligations to which Softventure is subject (e.g. archiving obligations);

– to improve and monitor our website and to keep it safe and secure;

– to establish collaboration with potential clients;

– to send you information on our products/services and/or Softventure’s activity;

– to carry out the recruitment process, as well as, subsequently, as the case may be, to conclude a contract with Softventure.

The provision of the personal data necessary for the purposes mentioned above may be mandatory. The refusal to provide such data may lead to the impossibility for Softventure to provide the services, address your requests and/or to comply with the legal obligations incumbent upon Softventure.

Which are the data processing operations we perform?

Softventure performs the following personal data processing operations, with or without the use of automated means: collection, recording, organization, structuring, storing, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, erasure, as well as any other operations to the extent necessary to reach the above-mentioned purposes

What are the grounds for processing your personal data?

Personal data are processed by Softventure on one of the following grounds:

– performance or conclusion of a contract between Softventure and the data subject;

– compliance with a legal obligation incumbent upon Softventure;

– legitimate interests pursued by Softventure;

– your consent (i.e. when sending information on our products/services and/or Softventure’s activity to potential clients).

Which are the legitimate interests of Softventure?

Your personal data are processed, whenever the case, for the purpose of the legitimate interests pursued by Softventure, such as:

– the provision and improvement of the services/products provided by Softventure;

– conclusion of contracts with the legal persons within which the data subject carries out his/her activity

– proper management of the performance of the contracts with clients as well as business partners or any other collaborators;

– proper functioning and/or improvement of our website;

– exercising our rights before competent authorities/courts (e.g. to recover any debts arising from contracts);

– promoting our brand and our services/products.

Who has access to your data?

Softventure may process the personal data through the following third parties, as the case may be: (i) e-mail providers, (ii) subscription and billing management providers, (iii) web analysis services providers, (iv) accounting services provider, (v) credit institutions, (vi) IT services provider, (vii) business partners, client and collaborators, (viii) public authorities.

How long do we store your personal data?

The personal data entrusted by you shall be processed by Softventure: (i) for the duration of the Terms of Use and the Agreement on the Processing of Personal Data and, subsequently, according to the legal provisions (e.g. for archiving purposes); (ii) for the duration necessary to achieve the purpose for which processing is carried out (including the duration for which contractual liability could be triggered); (iii) for the duration necessary to provide the web analysis services.

Which are your rights?

In your capacity as data subjects whose personal data are collected and processed by Softventure, in its capacity as controller, you have the following rights:

– right of access to the data – you have the right to obtain from Softventure a confirmation as to whether or not personal data concerning you are being processed, as well as access to the personal data, according to the Regulation;

– right to rectification – you have the right to obtain from Softventure the rectification of your inaccurate personal data as well as the right to have incomplete personal data completed;

– right to erasure – you have the right to obtain from Softventure the erasure of personal data concerning you without undue delay and Softventure shall have the obligation to erase personal data when, inter alia, the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

– right to restriction of processing – you have the right to obtain from Softventure restriction of processing when, inter alia, you contest the accuracy of your personal data, for a period enabling Softventure to verify the accuracy of the personal data;

– right to data portability – you have the right to receive your personal data, as provided to Softventure, in a structured, commonly used and machine-readable format and to transfer such data to another controller, under certain conditions;

– right to object – you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you under certain conditions, including profiling based on such conditions;

– right not to be subject to a decision based solely on automated processing, including profiling;

– right to submit a complaint in front of the competent national authority for the supervising and processing of personal data (i.e. on a national level, the Romanian National Authority for the Supervising and Processing of Personal Data);

– right to withdraw consent, at any time, without affecting the lawfulness of processing based on consent before its withdrawal, in case of processing based on consent (i.e. when sending information on our services/products and/or Softventure’s activity to potential clients/parners/collaborators); you can opt out from our e-mails by replying to the e-mail received.

Please note that you have the right to object at any time to the processing of personal data for sending information on our products and/or Softventure’s activity, including profiling to the extent that it is related to such direct marketing, by sending a request in this regard to the following e-mail address office@softventure.ro. In such a case, the personal data shall no longer be processed by Softventure for this purpose.

How can you access your data?

For any questions or requests concerning your personal data, including in order to exercise your rights, as provided hereunder (e.g. for requesting a copy of your personal data, requesting the modification, erasure thereof), you can contact us at: office@softventure.ro.

Softventure shall provide you with the information in an electronic form whenever possible, unless you request them in another form.

The information provided, as well as any communication and any actions taken in the exercise of your rights hereunder shall be provided by Softventure free of charge. Nevertheless, where your requests are manifestly unfounded or excessive, in particular because of their repetitive character, Softventure may either: (i) charge a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the action requested; or (ii) refuse to act on the request.

 

Thank you!

This Privacy Policy was last updated on June 23, 2020.

 

 


 

Privacy Policy regarding the processing of personal data provided for a free trial

 

Thank you for your interest in the products and services of Softventure S.R.L. For us it is extremely important to ensure the protection of the personal data provided by you.

Confidentiality of your personal data is equally important for us.

Who are we?

Softventure S.R.L. (“Softventure”) is a limited liability company organized and functioning under Romanian law, having its headquarter in 23 Alexandru Deparateanu street, district 1, Bucharest, Romania, registered with the Bucharest Trade Registry under no. J40/9042/2011, sole registration code RO28914997.

What personal data do we collect?

 When requesting a demo or creating a free trial account for Koala Docs, you agree to entrust us the following categories of personal data (where the case): name and surname, telephone number and e-mail address.

Please do not provide us more personal data than what is strictly necessary to answer to your request or to create your free trial account.

Personal data introduced subsequently in Koala Docs are governed by the Terms and conditions for a free trial for Koala Docs.

How do we use the data collected and on what grounds?

 The personal data provided with your consent shall be collected and processed by us exclusively with the purpose of ensuring you access to a demo or the free trial account for Koala Docs, taking into account the specific of your company.

The personal data is processed under: (i) art. 6 par. (1) letter (a) of the General Data Protection Regulation (GDPR), according to which the processing is lawful when the data subject has given consent to the processing of his or her personal data for one or more specific purposes; or, if the case, (ii) art. 6 par. (1) letter (b) of the GDPR, pursuant to which the processing is lawful when it is necessary for the performance of a contract to which the data subject is party (Terms and conditions for a free trial for Koala Docs).

Who has access to your data?

The personal data submitted when requesting a demo are stored through our e-mail (e.g. Google) and server provider. Your request shall be forwarded via e-mail to the person within Softventure in charge with providing you an answer. Your personal data shall not be sent to a third party.

How long do we store your personal data?

The personal data entrusted by you shall be processed by Softventure as long as Koala Docs is used by you.

Which are your rights?

As owner of the personal data you have the following rights:

– right of access to the data – you have the right to obtain from Softventure a confirmation as to whether or not personal data concerning you are being processed, as well as access to the personal data; also, you can obtain a copy of the personal data provided to Softventure and undergoing processing; for any further copies requested, Softventure may charge a reasonable fee based on administrative costs; if you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form;

– right to rectification – you have the right to obtain from Softventure the rectification of your inaccurate personal data as well as the right to have incomplete personal data completed;

– right to erasure – you have the right to obtain from Softventure the erasure of personal data concerning you without undue delay and Softventure shall have the obligation to erase personal data where one of the following grounds apply: (i) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (ii) you withdraw consent on which the processing is based and where there is no other legal ground for the processing; (iii) you object to the processing and there are no overriding legitimate grounds for the processing; (iv) the personal data have been unlawfully processed; (v) the personal data have to be erased for compliance with a legal obligation in European Union or Romanian law;

– right to restriction of processing – you have the right to obtain from Softventure restriction of processing where one of the following applies: (i) you contest the accuracy of the personal data, for a period enabling Softventure to verify the accuracy of the personal data; (ii) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; (iii) Softventure no longer needs your personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims; or (iv) you objected to processing pending the verification whether the legitimate grounds of Softventure override your legitimate grounds;

– right to data portability – you have the right to receive your personal data, provided to Softventure, in a structured, commonly used and machine-readable format and to transfer such data to another controller, under certain conditions; in exercising such right, you shall have the right to have the personal data transmitted directly from Softventure to another controller, where technically feasible;

– right to object – you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you under certain conditions, including profiling based on such conditions;

– the right not to be subject to a decision based solely on automated processing, including profiling;

– the right to submit a complaint in front of the Romanian National Authority for the Supervising and Processing of Personal Data;

– right to withdraw consent, at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

 How can you access your data?

For any questions or requests concerning your personal data, provided to us, including in order to exercise your rights, as provided hereunder (e.g. for requesting a copy of your personal data, requesting the modification, erasure thereof), you can contact us at: office@softventure.ro.

Softventure shall provide you with the information in an electronic form whenever possible, unless you request them in another form.

The information provided, as well as any communication and any actions taken in the exercise of your rights hereunder shall be provided by Softventure free of charge. Nevertheless, where your requests are unfounded or excessive, in particular because of their repetitive character, Softventure may either: (i) charge a reasonable fee, taking into account the administrative costs of providing the information or communication or taking the action requested; or (ii) refuse to act on the request.

Thank you!

 

 

 


Cookies Policy 

Our website https://www.koaladocs.com uses cookies.

This policy refers to the cookies used by the website operated by Softventure, as well as the options you have to control them.

1. What is a cookie?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies are a key tool for us in order to make sure the website works efficiently.

2. What types of cookies we use?

A cookie can be classified by its lifespan and the domain to which it belongs.

By lifespan, a cookie is either a:

– session cookie, which is erased when the user closes the browser; or

– persistent cookie, which remains on the user’s computer/device for a pre-defined period of time.

By the domain to which it belongs, there are either:

– first-party cookies, which are set by the web server of the visited page and share the same domain; or

– third-party cookies, stored by a different domain to the visited page’s domain; this can happen when the webpage references a file, such as JavaScript, located outside its domain.

There are other similar technologies such as pixel tags, web bugs, web storage and other similar files and technologies that can also do the same thing as cookies. Softventure uses the term “cookies” in this Cookies Policy to refer to cookies and all such similar technologies that collect information in this way.

3. How do we use Cookies?

We currently use, and may use in the future, cookies on this website for the following purposes:

– to remember your preferences and settings;

– to understand how people use our website, which allows us to better understand our users’ needs, and provide website experiences directed towards their potential interests and constantly improve our website.

Our website uses Google Analytics cookies that monitor the manner in which visitors navigate through our website and how they reached it and provide anonymous information about where you go and what you do on the website.

 

Cookie name

Cookie expiry

Purpose

CookieConsent

1 year

Stores the user’s cookie consent state for the current domain

CookieConsentBulkSetting-#

persistent cookie

Enables cookie consent across multiple websites

lang

session cookie

Remembers the user’s selected language version of a website

lang

session cookie

Set by LinkedIn when a webpage contains an embedded “Follow us” panel

_ga

2 years

Registers a unique ID that is used to generate statistical data on how the visitor uses the website

_hjid

1 year

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes

_hjid

persistent cookie

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes

hjViewportId

session cookie

Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes

_fbp

3 months

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

_hjIncludedInSample

session cookie

Determines if the user’s navigation should be registered in a certain statistical placeholder

_hjRecordingEnabled

session cookie

Used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad -exchange.

bcookie

2 years

Used by the social networking service, LinkedIn, for tracking the use of embedded services

bscookie

2 years

Used by the social networking service, LinkedIn, for tracking the use of embedded services

fr

3 months

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

g/collect

session cookie

Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.

lidc

1 day

Used by the social networking service, LinkedIn, for tracking the use of embedded services

tr

session cookie

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

UserMatchHistory

29 days

Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences

 

Enabling these cookies is not strictly necessary for our website to work but it will provide you with a better experience. You can control and/or delete these cookies and similar technologies, but if you do that some features of this site may not work as intended.

4. How can you control cookies?

You can control and/or delete cookies as you wish.

You can delete all cookies that are already on your computer. You have the ability to disable cookies if you wish, through changing your internet software browsing settings. It may also be possible to configure your browser settings to enable acceptance of specific cookies or to notify you each time a new cookie is about to be stored on your computer enabling you to decide whether to accept or reject the cookie.

If you do this, however, you may have to manually adjust some preferences every time you visit our website and some services and functionalities may not work.

For more information about the use of cookies and how to block them, visit https://www.aboutcookies.org or access the Help section of your internet browser. Some specific opt-out programs are available here: Google Analytics – https://tools.google.com/dlpage/gaoptout.

If you have any questions or comments about our use of cookies, please contact us at office@softventure.ro.